PTCL Internet / DSL / IPTV and the recent package!

PTCL since after its privatisation has gained a lot of momentum and has launched quite exciting services. PTCL launched its DSL operations sometime back and has recently reduced their rates quite dramatically. It has created a buzz and people are seriously thinking about switching to PTCL. I haven’t used or experienced their internet connectivity personally so I can not comment about the quality of service in great detail. Perhaps someone among the dear visitors can provide us some valuable feedback and insight.

Anyway, coming back to the recently announced rates by PTCL for their Broadband connection, the charge schedule go this way:

512 kbps for Rs. 1199 a month
1 mbps for Rs. 1999 a month
2 mbps for Rs. 4999 a month

This seems like an amazing drop and on the surface looks to be quite competitive. Coupled with free installation, free modem and unlimited bandwidth — and ofcourse the added benefit and facility of having the DSL charges billed with the PTCL phone bill — is making PTCL stand out from the crowd at the moment.

However, I believe one department that seriously needs attention is PTCL’s customer care. There have been numerous occassions and news regarding the poor performance and troubleshooting when an instance arises. Nevertheless, Pakistan ISP industry is up for some interesting turns.

For more details on PTCL’s internet / DSL and broadband — please visit:
http://ptcl.com.pk/contentp.php?NID=47

IPTV

Next in line from the PTCL is the IPTV. PTCL is to launch an IPTV service. According to the website the features include:

• Broadcast and specialty TV channels
– Digital Broadcast TV
– Pay-per-view (PPV)
– Community TV
– Video-on-demand (VoD) and subscription VoD

• Personal Video Recorder (PVR)
– The ability to record your favorite programs without the need of a video recorder

• Time Shifted TV
– The ability to be able to see a live program from where you left it

• Directed advertising
– The ability to receive specific adverts for products that you are interested in buying

• Electronic Programming Guide (EPG)
– The ability to see listing of programs times for any channel

• And many more mouth watering features

The combination of PTCL IPTV, Broadband and voice services (‘Tripleplay’) on one pipe will enable you to enjoy more convenience in shapeof
– Smart Home services (wireless networking, tele-metering, security system)
– Gaming
– Interactive services
– SMS/voice integrated applications

Let’s see how they roll things out…..

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    97 Responses to PTCL Internet / DSL / IPTV and the recent package!

    1. sahar says:

      what happen why not provide ur internet service like dsl or brod band allover country .and in little towns and cities as wellas youth of our country able to get advance knowledge through inter net

    2. ishfaq hussain says:

      dsl intertnet is very good service but in quetta the ptcl complain service is very bad. they do not think of their client. we had complain them a hundred times but they even do not reply us.

    3. I hate PTCL says:

      PTCL service is fucking these days and customers are leaving it just because of its fucking Support service, fucking Speeeed, and fucking knowledge they have with fucking domestic instruments……………….

      Kind Fucks!!!!!!!!!!!!!

      I hate PTCL………………

    4. mudassar ali says:

      a.a
      sir , is number per dsl kunu nahi lagaie ga ragi? 0523549282
      hello sir plz connect this number on dsl .

    5. Qasim says:

      sir please solve the DSL connection Download Speed for few days my my DSL Connection Download Speed is so poor but i tried some days my DSL Connection Download Speed is so best so i can`t cuting my DSL Connection. Or my DSL Connection is not giving to me good speed so i can`t wait more time i am cuting my DSL Connection and not giving u a montly bill ok sir

    6. waqas noor says:

      no guys PTCL DSL is one of the best service in pakistan i proude of pakistan DSL broadband keep it up yahooooooooooooo

      TNX PTCL

    7. Fuck this ptcl evo wirless kia keroo yaar ptcl nay to meri zindigaii barbad ker di
      maiis say pehlay world call use ker tha hta liken ptcl k baray mai suna tho mai nay samja k ptcl world call say achi hoo gi is liay mai nau ptcl ki evo wirless lay li aur mai nai jab is ko lagya hai us waqat mujay problems hi problems hai mai tu ptcl waloo kho yeii mashwara detha hoon k app log choloo ki radii laga lia keroo q k yeh app logo k bas kha kam nai hai ffs banchood dakoo baigrat gareeb pakistaniooo ko lotthay hain haram ki olad in ki sub ki waja say har koi humeray pyray mulk pakistan ko blaim kertha hai k choro yaar yeah pakistan hai is mai sub kuch hota hai ?
      plz plz plz pllz plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz mai app logo say iltija kertha hoon ka is kam kho chor k cholay baija keray kasam say is say zaida paisay bacha keray gay

    8. mohammad asif says:

      ptclsmarttv and dsl ki fees kam karaien iss se to dishtv acha hai aap iss kee fees kam kar ke to dekhe ptcl ka network pakistan ke har ghar main chale gaa insha allha

    9. ali says:

      salam to all yar ap main say koi dcc++ pay server q nahi banatay udher jo b share ho ga uski speed b net say kafi taiz ai g

    10. farhan says:

      sala ptcl to sub se kharab network hea mery pass 2month tk tha ab saly se jan chouti meri mano to ap sub log b is sey apni jan chouraw or koi or connection lgao meri trha Connect.net walo ka its the best.

    11. Hitman says:

      PTCL broadband is a shitty service. If you have it probably you are facing the problems with their DNS settings. Every time you call them, they will tell you to ping Yahoo and WAN IP. I also cannot understand why they are telling to switch off the Firewall. Probably they are sending some stuff to some port they have opened in their modem? In the end, you will end up restarting your modem and computer. Also, you will hear that there is a problem in your operating system (Although I have checked it on Windows 7 and Mac 10.6). They can\’t simply understand that they have problems in their DNS server not with WAN IP.

      The only thing that is remaining now is that I have to change my computer and telephone line. I am fed up of this server.

      If you are not facing these problems then you are probably the lucky one or you don\’t know how to browse. Simples!

      For those who are still finding some solution, here is a huge hack:
      Start pinging the dns server\’s ip address with "-t". And when you see chain of replies coming back from the IP address,this is the time to hit. This is how I am posting this message in this thread.

      Here are some ping replies. Believe me these are good replies, you can expect worse:

      Pinging 202.125.132.12 with 32 bytes of data:
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=82ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=110ms TTL=59
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=18ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=11ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=23ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=295ms TTL=59
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=13ms TTL=59
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.
      Reply from 202.125.132.12: bytes=32 time=12ms TTL=59
      Request timed out.
      Request timed out.
      Request timed out.

      Ping statistics for 202.125.132.12:
      Packets: Sent = 65, Received = 33, Lost = 32 (49% loss),
      Approximate round trip times in milli-seconds:
      Minimum = 11ms, Maximum = 295ms, Average = 26ms

      Now I have to wait until the I receive a few packets so I can press "Post comment".

    12. Mohammad Ammad says:

      I am user of PTCL Broadband Connection at the starting of service is good but know i am not setisfied with PTCL Broadband because i have 1 mb connection but downloading speed is 10kb/s plz do if any body can.

    13. ayaan says:

      Hi this ayaan from karachi,
      I have come to know from my friend about PTCL, DSL net. he said to me PTCL net is the best net better than other net but i feel that it is very expensive than other net i also have to install, but if line man can setisfied me PTCL give me discount & good Service then i must intall PTCL net, this is my ID you can catch me here, Sincerefriend_87@hotmail.com,

      thanx & Best Regards

      Ayaan khan

    14. sabrina sheikh says:

      i am not satisfied with ptcl because our internet is not working since 2 months. 🙁

    15. Syed Faisal Raza Naqvi says:

      Dear Sir/ Madam,

      It is too much embarrassment for you and your whole staff, I have complain about my internet and telephone line many times from 10 January, 2010 to up till now but there is a shame full respond has been seen from your staff.

      I personally call many times at 1218 for the complain, Mr Ashfaq, Mr Faisal and a supervisor Mr Adnan Munir hasn’t take any notice on my complains.

      Then I visited at I-10 PTCL branch where I met your AM Imran (03005361559) whom send a person at my home named Mr Bilal who declare that there is a problem in my telephone line. He told me to complain to SDO at 4444474. I tried many times but there is no response at this No.

      Now I mail you with this hope that you might be able to solve my problem, because I m so dishearten for negligence of your staff on my complains
      Kindly arrange any better person can solve my problem.

    16. Qasim says:

      Now fastest Dns In Lahore for Ptcl Dsl
      Are
      DNS 1: 203.99.163.240

      DNS 2: 202.125.132.12

    17. adnan says:

      I am a Sales Executive from WATEEN.
      If anyone wants a WATEEN connection please do call me on this number..
      0303 4285967
      free delivery any where in lahore
      Thanx.

    18. ADNAN says:

      HELLO EVERYBOBY…….
      I AM FROM PTCL CALL CENTER,IF ANYONE INTRESTED TO GET PTCL DSL THAN HE/SHE CAN CONTACT ME AT THIS NUMBER i.e 0321-3005065 ALL OVER THE PAKISTAN

    19. Zeeshan says:

      bekaar chal rha hai ptcl aj kal.. dns se ping time out ki line laga raha he…intihai bekaar Customer support he ptcl ki.. complain bhe koi nahe sunta… 4mb nahe 4kb lag rha he…

    20. SAJID says:

      i m using PTCL 1Mbs DSL , but my downloading speed MAX 150 Mbs and MIN 108 MBs ,, But i m confused . one of my friend using 1Mb PTCL DSL but DSL speed is crossing to 350 Mbs , i see many time , Torrent speed is 250 Kbs . thats amazing , any one can tell me , what is this , how can improve downloading speed . if anybody know please tell me on my email address or leave a sms on my cell number i will call back . my email is sajidali@programmer.net and my cell number is 03459718185 … thanks to all

    21. A.Razzaq says:

      i am user of ptcl dsl since last 3 year service is bit better and cheaper then others but problem is that once you get problen in your dsl or due to noise in your phone line then nobody will listen you even you go their office or complaint on 1218,they take their time to rectify,i have faced many time,right now my dsl service is DC since last 16 days,after bundles of complaint and visit nobody bother to rectify,even i have 4 meeting with concern DE(karachi airport) problem is still presist,,,,if any body have solution please let me know at razzaqch@hotmail.com

    22. Mehtab rana says:

      hi any genius knows, how to access the ptcl buzz page although im not a ptcl customer . please its urgent
      if any any one knows how, then please send me sms on my contact no. 03223224542
      waiting for the genius reply……………………………………

    23. siddiqui says:

      PTCL Tlelephone to inse chalta naheen hey, mera telephone from last six months se complaint hey, system ko dekehn no senior person seen ke six month sey koee call nahee ho rahee hey zara khod bhe to pochen apnee afsaree ko halal kareen, dsl kaisey chalega in se ek number bukwas idara hey inhe employee ne mahakme ko barbad kardiya Allah inse Bachaee. Ameen

    24. usman says:

      i m using PTCL 1Mbs DSL , but my downloading speed MAX 40
      Mbs and MIN 49 MBs ,, But i m confused . one of my friend
      using 1Mb PTCL DSL but DSL speed is crossing to 350 Mbs , i
      see many time , Torrent speed is 250 Kbs . thats amazing ,
      any one can tell me , what is this , how can improve
      downloading speed . if anybody know please tell me on my
      email address or leave a sms on my cell number i will call
      back . my email is usman_ns_12345@yahoo.com and my cell
      number is 03316003202 … thanks to all

    25. MUHAMMAD says:

      EXCELLENT SERVICE MOST USER DONT KNOW THAT SLOW BROWSING / DOWNLOADING IS NOT CAZ SERVICE IS SLOW ITS ALL BECAUSE OLD WIRES AND BAD PAIRS SO YOU SHOULD CHANGE THEM AND THEN EXPERIENCE THE PTCL BB

    26. Assalamualikum Sir,
      Sir I have a problem since three months. My IP is not refreshed from your head office and when the problem is corrected it again occur after three days. I have gone your ptcl office and talked to many incharges but there is no serious response. Although I have bought your new modem also but there is no such response.

      WAITING FOR YOUR IMMEDIATE REPLY.

      Regards,
      Humayun Aijaz

    27. yumna says:

      my net is not working peoprly i dont know what t do with it plzzz send m a new modemmmm plzzz

    28. ME PTCL NET CONECTION K BARE ME JANNA CHAHTA HONH MONTHLY KYA CHARGES HAIN OR SERVICE KESE HAI?

    29. malikidrees says:

      my facebook do not open please check it and repair it

    30. shakeel says:

      ma ptcl ki dsl line 7 month sa use kar raha hoon 3 month sai service hi nahi arhi hai complain karo tu koyi rispons nahi milta 3.4/ haftey ho jate hain mager line ok nahi hoti or bil aese bhajtey hain jese fund maang rahe hoon bohat he thakee howi line ho gayi hai ab mai ye hata kar dot link ki line le raha hoon dot link is very fast service ptcl is very very very very very …..lose

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